FAQS
Find the Answers Here
CAN I BRING CHILDREN?
While children are welcome, due to safety considerations they are not permitted to be
unattended in the lobby, spa rooms or other areas of the building. We ask that another
guardian be present to watch them while you’re being treated.
WHAT ARE YOUR MEMBERSHIPS?
We have two different types of memberships: one for our consistent Brazilian sugaring clients
and one for consistent facial routines. Both memberships provide 10% off all products and 15%
off all other services. The Brazilian membership is debited on the 1 st of each month, and the
facial membership is debited on the 1 st of every quarter. Gratuity is not included in either
membership.
WHAT IS YOUR LATE & NO CALL NO SHOW POLICY?
We do have a 10-minute late grace period for all appointments. We require a 24-hour notice
for any cancellations/reschedules. If you cancel your appointment within that 24 hours, you
may be subject to a $25.00 fee. No call, no shows will be subject to a $25 fee. Thank you in advance for your understanding.